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Security Alerts

The Bank of Zachary will never contact customers on an unsolicited basis requesting sensitive information.

Asking for personal information should raise a flag since Bank of Zachary will never send you unsolicited emails with embedded links or pop-up windows that ask for confidential information, such as your Social Security number, account numbers, ATM or Debit Card PIN.

Lost or Stolen Debit Card

To report a lost or stolen debit card, please call 1-800-500-1044.

Online Banking System Security

One of the main concerns customers have about banking online is security. The Bank of Zachary will NEVER ask for your ID or your password. You have already provided all of the personal information required when you joined the Bank of Zachary Online banking program. The Bank of Zachary's Online Banking product utilizes secure technology widely accepted and used by the banking and finance industry for Online commerce. Since technology is always changing, the Bank of Zachary will monitor new technology as they emerge to ensure that its Online Banking product remains secure.

Individual User Logins

Customers enrolled in the Bank of Zachary Online Banking Systems have an individual customer ID and password that identifies them online. The customer ID and password are required to successfully log into the Online Banking system to view account information or to pay bills online. This information is passed from the browser to the banking servers in encrypted form, so it is never exposed in clear text as it travels online. The system requires that passwords be changed once per year. Customers have the option to change passwords at will through the Online Banking System. Passwords should be kept secret and not shared with anyone.

Use of Encryption

The Bank of Zachary Online Banking system uses industry-standard SSL encryption to transfer information securely between the bank and the web browser. Customers can use Online Banking with browsers that support either 40-bit encryption or 128-bit encryption, but the 128-bit encryption is more secure. Current versions of Netscape and Microsoft Online Explorer support 128-bit encryption and can be downloaded online.

Session Timeout

If there is no activity in an Online Banking session for a predefined period of time, the session will be automatically terminated, thereby preventing unauthorized use by another person.

Automatic Lockout Feature

To prevent unauthorized users from guessing passwords, the customer ID is automatically locked after three failed attempts to sign into the Online Banking system. The account will remain locked until the customer calls The Bank of Zachary's Online Banking department at 225-654-5647.

Virus Risk

Computer viruses can damage your personal computer and/or cause loss of data. The two most common ways to contract a virus is by:

Reduce the Virus Risk By: