LoginFrequently Asked Questions
Mobile Banking FAQs
Yes, you do have to be enrolled as an online banking customer to access mobile banking.
1) Logon to online banking, click on the administration tab then mobile banking and disable or remove device.
2) Text "S" to 79680Yes, your phone must be activated.
You cannot access the Bank of Zachary app but you can have text banking.
Your activation code expires after 24 hours; if you do not activate your mobile banking in that 24 hours you will have to get a new activation code.
No, it does not include the AOD amount; however your line of credit and savings overdraft protection is included in your balance.
If you have an iPhone or Android phone you can download the BOZ App from your app store.
If your phone is stolen and you have mobile banking someone would have to have your user id and password to log into your Bank of Zachary account. If they have this information, they could only transfer money to and from your accounts here at the bank that are linked to your online banking. You cannot transfer money through text banking.
No, your user ID and password is the same as online banking.
No, only the person that has activated their accounts on that phone will be able to use mobile banking.
Yes, you can pay bills through mobile banking. You will first have to set the payee’s up in bill pay on online banking.
You must log in to your online banking from a computer and click on the administration tab, then mobile banking. You will need to fill in your cell number & select whether you want mobile banking and/or txt banking. If you do select mobile banking it will give you an activation code which you will type into the app once you download the app. After you type in the activation code you will be able to type in your user id and password.